ACT Health is committed to enhancing quality and assuring safety within its agencies.

ACT Health will continue to work closely with consumers, health professionals and other health care providers to develop policies and implement strategies to improve the quality and safety of healthcare in the ACT.

Download files

Listening and Learning: ACT Health Consumer Feedback Standards (PDF File - 257k)
Quality and Safety in the ACT 2004-2008 (PDF File - 29k)
Ten Tips For Safer Health Care summary card (PDF File - 82k)
Consumer Feedback Standards Service Improvement Tool (PDF File - 312k)
Calvary Health Care Consent Policy 2004 (PDF File - 106k)
Calvary Health Care Consent Flowchart (PDF File - 13k)
ACT Medication Safety Projects (PDF File - 22k)
5 Step Correct Patient, Correct Site, Correct Procedure Policy (PDF File - 37k)
Ten Tips for Safer Health Care Booklet (PDF File - 274k)

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• quick links

  General Enquiries 13 2281

  Services Directory Download the PDF

  ACT Pathology (02) 6244 2930

  Calvary Hospital (02) 6201 6111

  Canberra Hospital (02) 6244 2222

  Community Health (02) 6207 9977

  healthdirect 1800 022 222

  Mental Health ACT 1800 629 354

  Public Health (02) 6205 0881

  Interpreter Service 13 1450
  

• ACT Government

  

  

  

• feedback

  Your compliments, suggestions and complaints are important to us. Make a suggestion or submit a complaint online by completing this consumer feedback form