Learn about your rights and responsibilities as a healthcare consumer, and help shape your constantly evolving healthcare system.
To find a health service, view our Health Services or After Hours information. If you're looking for a GP, see this listing of GPs by suburb.
In this section:
Get involved in shaping tomorrow's healthcare system. There are a number of avenues through which you can voice issues of concern to healthcare consumers, including the Healthcare Consumers Association of the ACT (HCCA).
Community consultation: have your say
Community consultation helps ACT Health make informed policy decisions about issues that affect the community.
See the link below for information about what you can expect as a patient during your stay at Canberra Hospital.
If you're waiting for elective surgery at either Canberra Hospital or Calvary Public Hospital and your waiting time concerns you, please call the Elective Surgery Information Service on (02) 6205 1122.
See this listing of home help you can receive upon discharge from hospital.
Maternity Model of Care and Demand Review - Terms of Reference
|Download:||Maternity Model of Care and Demand Review - Terms of Reference (Microsoft Word XML Document - 81k)|
Accessing your medical records
The Health Records (Privacy and Access) Act 1997 requires ACT Health to create and keep health records in a manner that ensures the privacy of your health information, and to afford you adequate opportunities to access the information held about you in these health records.
Australian Charter of Healthcare Rights
ACT Health is committed to working in partnership with the consumers of our health services to ensure you receive the best care possible. To achieve this, its important you understand your rights and responsibilities as they relate to quality and safe healthcare.
|Download:||Australian Charter of Healthcare Rights (PDF File - 1235k)|