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ACT Government Health Directorate Australian Capital Territory Health Information

NICUCAM

NICUCAM

For most parents, the arrival of a new baby is a time of happiness and excitement. However, for parents with a baby admitted to the neonatal intensive care unit, separation and concern for the infant's wellbeing may instead lead to significant anxiety and stress.

While we strongly encourage parents to visit as often as possible, ask as many questions as needed and to be actively involved in their baby's daily care, this is not feasible for all parents, particularly if they have other children at home, work commitments, issues with transportation or live interstate.

The Centre for Newborn Care has launched a web-based service, designed especially for parents of babies admitted to the Special Care Nursery of the unit. The internet address is www.nicucam.com.au

The Canberra NICUCAM provides remote viewing of individual babies via a secure website, so that parents who are unable to be by the bedside can view live video images of their baby at designated hours of the day.



Grandmother viewing grandchild in the CNC

The video stream will only be available to parents who have signed an Image Transfer Consent form and have been allocated a unique username and password.

Once logged in, parents will be able to view images of their own baby streaming live from the nursery.

Webcam technology has been successfully implemented in NICU's overseas; however, the Centre for Newborn Care at The Canberra Hospital is the first neonatal intensive care unit in Australia to introduce this type of service for parents.

Please contact the NICUCAM Project Officer by phone: 61745751 or mail to:nicucam@act.gov.au

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