For most parents, the arrival of a new baby is a time of happiness and excitement. However, for parents with a baby admitted to the Special Care Nursery (SCN), separation and concern for the infant's wellbeing may instead lead to significant anxiety and stress.

While we strongly encourage parents to visit as often as possible, ask as many questions as needed and to be actively involved in their baby's daily care. This is not feasible for all parents, particularly if they have other children at home, work commitments, issues with transportation or live interstate.

The Department of Neonatology launched a web-based service, designed especially for parents of babies admitted to the Special Care Nursery. Link to the NICUCAM website.

The Canberra NICUCAM provides remote viewing of individual babies via a secure website, so that parents who are unable to be by the bedside can view live video images of their baby at designated hours of the day.

The video stream will only be available to parents who have signed an Image Transfer Consent form and have been allocated a unique username and password.


Once logged in, parents will be able to view images of their own baby streaming live from the nursery.


Image of baby on NICUCAM

Webcam technology has been successfully implemented in NICU's overseas; however, the Special Care Nursery at Canberra Hospital is the first neonatal intensive care unit in Australia to introduce this type of service for parents.

International Award Winning Project

In October 2011, NICUCAM won the Australian Institute of Project Management - National Organisational / Change Management Award.

Australian Institute of Project Management logo

In March 2012, NICUCAM won the Asia Pacific Federation of Project Management award for Organisational / Change Management.

APFPM logo.jpg

The iAwards were  established in 1984, to recognise and celebrate the achievements and innovations made in ICT across all areas of the economy. The iAwards provide the platform to discover, recognise and reward ICT innovations that have the potential to, or are already, significantly impacting the community. The iAwards are judged by the industry and provide recognition that extends across all sectors of the digital economy. In 2015, NICUCAM was the recipient of a Merit award.


Contact us

For more information or to report problems please contact:
NICUCAM Project Officer
Phone: 02 6174 7579