B.4 Risk management


ACT Health provides a high-quality service to our community, safe and effective care to our consumers and maintains a safe environment for patients, visitors and employees. To achieve this, ACT Health is committed to managing risks that may prevent its objectives from being achieved.

Developing the Risk Management Plan

In line with ACT Government risk management protocols, the ACT Health Risk Management policy, framework and guidelines are maintained in full compliance with the International Standard for risk management, AS/NZS ISO 31000:2009 (http://www.treasury.act.gov.au/actia/RMISO.htm). The documents provide clear governance arrangements, including responsibilities and measurable Key Performance Indicators (KPIs).

ACT Health is committed to establishing a risk culture that demonstrates the principles of risk management through:

  • proactive, timely identification and reporting of actual as well as perceived risks by staff
  • including risk management in the planning, implementation and maintenance phases of all ACT Health systems, processes, policies and procedures.

Monitoring risks

Executive Risk Management forums and workshops are held regularly to review the directorate’s organisational-level risks.

Identifying and responding to emerging risks

ACT Health’s Executive Directors’ Council is responsible for:

  • monitoring the timely, effective management of organisational-level risks
  • managing the escalation of risks to an organisational level.