See the information below if you wish to provide feedback about a Private Health Service.
If you wish to provide feedback about a service outside the Health Directorate, please contact the ACT Health Services Commissioner, part of the Human Rights Commission.
The ACT Health Services Commissioner have health team intake officers who will be happy to discuss your feedback.
Human Rights Commission
The Health Services Commissioner can address complaints about the provision of health services, particularly if your approaches directly to the service provider have not resolved your complaint. A complaint to the Commission must be submitted in writing for the Commissioner to act on it.
The Health Services Comissioner is part of the ACT's Human Rights Commission. Please visit the ACT Human Rights Commission's website to download a complaint form.
Australian Health Practitioner Regulation Agency
Complaints or concerns can also be directed to the Australian Health Practitioner Regulation Agency via their website.