National Code of Conduct for Health Care Workers

How to respond

The ACT Health Directorate invites final comments on the proposed National Code of Conduct for Health Care Workers (the National Code).

This follows consultation conducted in August 2018, seeking comments on proposed amendments to the Human Rights Commission Act 2005 and regulations to implement the National Code in the ACT.

The National Code was designed to protect the public by setting minimum standards of conduct and practice for all unregistered health care workers such as herbalists, counsellors and psychotherapists, massage therapists, alternative medicine practitioners, dental technicians and assistants, speech pathologists, social workers, dietitians and pharmacy assistants.

The National Code covers workers either not registered under the National Registration and Accreditation Scheme and registered practitioners providing services unrelated to their registration (e.g. a nurse acting as a naturopath).

Implementing the National Code will be an important step in protecting our community from the serious risks posed by practitioners who are incompetent, impaired or engaging in inappropriate conduct.

The implementation of the National Code of Conduct will enable the ACT Health Services Commissioner to investigate complaints and take action in circumstances where the community may be put at risk.

To understand more about the National Code of Conduct, you can read these documents:

You can share your comments by:

  • Sending a submission to us at or
  • Mailing to:
    ‘Consultation paper – National Code of Conduct for Health Care Workers'
    Health Policy Unit
    ACT Health
    GPO Box 825

Please indicate:

  • Whether the comments are being made by an organisation or an individual, and
  • Your name and the name of your organisation (if applicable).

Comments must be received by close of business Monday 4 February 2019.

Submissions will not be published.

Who can provide input:

This consultation is open to the whole Canberra community, but may be of particular interest to health care workers, registered health practitioners, organisations and health care consumers.

We will use your views to:

Feedback from consultation will contribute to finalising the legislation and implementation of the National Code in the ACT, which is scheduled for introduction to the ACT Legislative Assembly in early 2019.

Once passed by the Assembly, the National Code will be enforceable in the ACT, through amendments to the Human Rights Commission Act 2005.

Page last updated on: 21 Dec 2018