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Accessibility

We aim to make our website accessible for all people.

Help using our website

We aim to support access to our website for all people as much as possible.

There are steps you can take that might make your experience of our website better, including:

  • changing your settings to use accessibility features on your computer or internet browser
  • installing assistive technologies.

These features can help:

  • make text larger
  • make it easier to read or listen to pages
  • improve display contrast and visibility
  • provide image descriptions and captions
  • make it easier to navigate using your keyboard.

Reading our website in another language

You can use our third party translation service to translate this website. If you use this service, or your own, we cannot guarantee that it's an exact translation of our information.

Changing your computer settings

Read the following guides to help you use accessibility features on your computer or install assistive technologies:

Changing your internet browser settings

Read the following guides to help you change your internet browser settings:

Help viewing documents

To help you download and share web content, some of our documents are available in Portable Document Format (PDF).

You may need to download additional software or apps to view these documents.

Devices, browsers and operating systems

Supported devices

Our website uses a responsive design that automatically adjusts to fit the size and type of device you’re using to access it. For example, smartphone, tablet or desktop.

Supported browsers and operating systems

We test act.gov.au to ensure it works on most modern web browsers and operating systems.

We use security features to make our website safe and protect your privacy. These features may mean that our website may not work properly on old and non-updated browsers.

Find out how to keep your browser up to date and protect yourself online at the Australian Cyber Security Centre website.

Difficulty reading standard printed documents

There are documents on our website that are not accessible. This includes documents and publications developed by third parties.

Some of our documents and publications are available in different formats.  If you have difficulty reading a standard printed document, you can contact us to find out more.

Help and support

Get help or report an issue

If you have difficulty accessing our information or documents contact us to get help or report an accessibility issue.

We’re open:

  • 8:00am to 6:00pm Monday to Friday
  • 9:00am to 5:00pm weekends and public holidays.

Help if you have difficulty hearing or using your voice

If you have difficulty hearing or using your voice, you can call us through the National Relay Service (NRS).

  • Teletypewriter (TTY) users call 133 677 and ask for 132 281
  • Speak and listen users call 1300 555 727 and ask for 132 281.

Help in other languages

You can call and speak to us in your own language. The Translating and Interpreting Service provide free interpretation services. They operate 24 hours a day, 7 days a week.

Call the Translating and Interpreting Service on 131 450.

  • Arabic: 13 14 50 :إذا  كنت  بحاجة  إلى  مترجم  إتصل  بالرقم
  • Cantonese (Traditional Chinese) / 繁體中文: 如果你需要傳譯員，請致電：131 450
  • Croatian: Ako trebate tumača, nazovite: 131 450
  • Dari: اگر به یک ترجمان شفاهی نیاز دارید لطفاً به شمارۀ 131450 زنگ بزنید.
  • English: If you need a translator, call 131 450
  • Greek: Αν χρειάζεστε διερμηνέα, τηλεφωνήστε: 131 450
  • Hazaragi: اگه ده ترجمان ضرورت ده رید، لطفاً ده شماره 50 14 13 تماس بگیرید.
  • Italian: Se hai bisogno di un interprete, chiamate: 131 450
  • Karen: ဖဲနမ့ၢ်လိၣ်ဘၣ်ပှၤကတိၤကျိးထံတၢ်တဂၤအခါ၀ံသးစူၤကိးဘၣ်-၁၃၁ ၄၅၀ တက့ၢ်.
  • Korean / 한국어: 통역사가 필요할 경우 다음 번호로 전화하시기 바랍니다: 131 450
  • Maltese: Jekk għandek bżonn ta 'interpretu, sejħa: 131 450
  • Mandarin (Simplified Chinese): 如果您需要翻译，请致电：131 450
  • Persian: اگر به مترجم نیاز دارید، لطفاً به این شماره تلفن کنید: 50 14 13
  • Polish: Jeśli potrzebujesz tłumacza, zadzwoń: 131 450
  • Portuguese: Se você precisar de um intérprete, ligue para: 131 450
  • Punjabi: ਜੇਕਰ ਤੁਹਾਨੂੰ ਕਿਸੇ ਦੁਭਾਸ਼ੀਏ ਦੀ ਲੋੜ ਹੈ ਤਾਂ ਕਿਰਪਾ ਕਰਕੇ ਫੋਨ ਕਰੋ: 131 450
  • Serbian: Ако треба тумача, назовите: 131 450
  • Spanish / Español: Si necesita un intérprete, llame al 131 450
  • Tamil: உங்களுக்கு மொழிபெயர்த்துரைப்பாளர் ஒருவர் தேவைப்பட்டால் 13 14 50 என்ற எண்ணை அழைக்கவும்
  • Thai: หากคุณต้องการล่าม กรุณาโทรไปที่ 131 450
  • Turkish: Eğer bir tercümana ihtiyacınız Arama: 131 450
  • Vietnamese / Tiếng Việt: Nếu bạn cần thông dịch viên, xin gọi: 131 450

Our accessibility standards

We aim to meet the requirements of the Australian Government Digital Service Standard.

This includes complying with the standards and obligations of the: