Routine food business inspections and complaints-based inspections are performed by Public Health Officers from the Health Protection Service.
Public Health Officers may inspect your food business premises at any reasonable time without notice. You have the right to ask any inspecting Public Health Officer to show their identity card.
Public Health Officer’s assess your business against criteria outlined in the Food Business Inspection Manual. These criteria are in line with the food safety and hygiene requirements in the Australia New Zealand Food Standards Code and the Food Act 2001.
You or a staff member may accompany the Public Health Officer during their inspection. However, it’s an offence to interfere or obstruct a lawful inspection.
A signed copy of the inspection report is emailed to you after the inspection.
Food safety breaches identified during the inspection require fixing within a certain timeframe. Critical food safety breaches may issue a Prohibition Order that requires you to close your business until it’s deemed safe.