Routine food business inspections and complaints-based inspections are performed by Public Health Officers from the Health Protection Service.
Public Health Officers may inspect your food business premises at any reasonable time without notice. You have the right to ask any inspecting Public Health Officer to show their identity card.
Public Health Officers will assess your business against criteria outlined in the Food Business Inspection Manual. These criteria are in line with the food safety and hygiene requirements in the Australia New Zealand Food Standards Code and the Food Act 2001.
You or a staff member may accompany the Public Health Officer during their inspection. However, it’s an offence to interfere or obstruct a lawful inspection.
As part of the inspection, a Public Health Officer may:
- ask questions
- request reasonable assistance e.g. to access certain areas
- request and copy documents
- examine anything in or on the premises e.g. food, equipment, surfaces
- take photographs, videos and/or samples
- conduct tests
- if necessary, seize items such as food or equipment.
A signed copy of the inspection report is emailed to you after the inspection.
Food safety breaches identified during the inspection must be fixed within a certain timeframe. For critical food safety breaches, a business may be issued a Prohibition Order that requires the business to be closed until it is deemed safe.