Join the Digital Health Record team

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ACT Health is partnering with Epic to implement a Territory-wide Digital Health Record system at all ACT public health services.

This will include Canberra’s public hospitals, community health centres, walk-in centres and justice health facilities.

Clinical, administrative and management staff will partner with health care consumer organisations across the ACT who will have an important role in optimising and implementing the Digital Health Record.

The Digital Health Record Program team will be comprised of approximately 120 staff with administrative, technical, clinical and nursing backgrounds. We will be recruiting this team in October 2020, with a view for all team members to commence their roles by late January 2021.

All staff recruited to the Digital Health Record Program will be appropriately trained in Epic’s system and supported to fulfil the diverse and challenging nature of the work.

Watch the video below to hear from the Digital Health Record Program’s leaders to learn more about the experience and qualifications of people we are seeking to recruit.

Application Process

All roles require applicants to submit their complete applications through the Jobs ACT website by the published deadline. It is recommended that you register through the Jobs ACT portal well-ahead of the deadline to ensure you can upload and submit your application before the cut-off.

Positions Available

Please note: You only need to submit one application per role. You will be automatically considered at lower classifications if you are not identified as a preferred candidate for your selected classification. 

Digital Health Record Analysts will be responsible for guiding the workflow design, configuring, and testing the system. Analysts will be designated to a focus area, as can be seen on the attached organisational chart.

This is a specialist subsection of the Digital Health Record Analyst roles. The duties will be similar, but the focus will be on pharmacy and medication workflows. Mandatory requirements for this position include minimum three years’ experience as a Pharmacist in a large acute hospital, tertiary qualifications (or equivalent) in Pharmacy and a current Pharmacy registration with the Australian Health Practitioner Regulation Agency.

This is a specialist subsection of the Digital Health Record Analyst roles. The duties will be similar, but the focus will be on pathology. It is highly desirable that the successful applicant holds a tertiary qualification/s in medical laboratory science or equivalent.

Principal Trainers will work closely with the Training Manager, Digital Health Record Analysts and Workstream (Project) Manager to develop and maintain the training content, as well as policy and procedure documentation. Principal Trainers will also work with the Change Manager to ensure end users are prepared for change. Principal Trainers will be designated to a focus area, as can be seen on the attached organisational chart.

Workstream Managers will take on a role like a project manager during the implementation and will continue to manage the workstream after the Digital Health Record goes live. Their role will be to coordinate the team, communicate with stakeholders and ensure the implementation progresses according to scope and schedule.

Business Intelligence Specialists will focus on business analysis and development of analytics content based on the documented specifications. Most of the team will need to have proficiency with SQL and the building and maintaining of reports and dashboards. This team will work closely with the existing DSD data repository team.

The Business Analyst will sit within the Business Intelligence workstream and be responsible for gathering, refining, documenting and socialising clinical requirements and processes for the Digital Health Record to ensure that the system meets the end-user’s needs.

Technical Specialists will be focussed on either interfaces or data conversion as illustrated in the organisational chart. Those allocated to interfaces will be responsible for the entire cycle of interface application development including analysis, design, specification, and implementation. This will include interfaces between the Digital Health Record and other internal and external systems, with medical devices and with pathology analysers. Technical Specialists allocated to data conversion will be responsible for analysing, extracting, and formatting external systems’ data and for loading, testing and organising validation of such external data in the Digital Health Record.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist (Hosting and Environments) will work with the hosting provider to manage the technical establishment and ongoing management of the hosting environment to support the implementation and operation of the Digital Health Record. This role will also be responsible for defining and implementing the change control processes and coordinating key environment activities including updates, upgrades and build migration between environments.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist (Security and Access) will be responsible for provisioning security levels and roles and creating user records as well as coordinating security-related activities across physical, infrastructure and application teams.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist (Biomedical Engineer) will be responsible for designing, testing, and implementing clinical workflows, particularly in relation to medical device integration. Mandatory requirements for this role include a bachelor’s degree in Biomedical Engineering or similar, admittance to the Professional Engineer membership category or above or Engineer’s Australia and extensive experience in Healthcare Technology Management or a Biomedical Engineering profession.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist, ETL will be responsible for installation and maintenance of ETL consoles that are used for nightly data transfer from the operational databases, and ensuring the extract, transfer and load processes are completed daily. This position will also work with the broader technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring and maintenance.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist, Deployment will be responsible for the installation and administration of the Epic client applications that support the operation of the Digital Health Record. This position will also work with the broader technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring and maintenance.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist (Operational Databases) will be responsible for the installation and administration of the databases and operational database environments that support the operation of the Digital Health Record. This position will also work with the broader technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring and maintenance.

This is a specialist subsection of the Technical Specialist roles. The Technical Specialist (Web and Service Servers) will be responsible for the installation and administration of the web and service servers that support the operation of the Digital Health Record. This position will also work with the broader technical team, Epic and third-party vendors to support environment set up and configuration, proactive monitoring and maintenance.

Project Officers will be responsible for working with their team to assist with the development and implementation of their designated workstream/s and for the administrative activities for the workstream including proactively being able to identify and respond to the needs of the Workstream (Project) Manager.

The Lead Architect will be responsible for the delivery of the contemporary solution, integration and information architecture designs and specifications for the Digital Health Record. This includes activities from initial engagement, through to design and technical leadership of designated projects under the Digital Health Record Program.

The Senior Director, Technical will lead and coordinate the technical aspects of the system implementation, including hardware, processes and decisions and the project plan.

The Patient Experience Lead will have a health consumer focused role and the successful applicant will be passionate about delivering great consumer experience. The Patient Experience Lead will be responsible for communicating with consumers and the Digital Health Record Program team to ensure that patient and carer needs are captured in the requirements of the Digital Health Record.

Contact information

If you have further questions, please get in touch. 
Email DHR.Recruitment@act.gov.au or call +61 2 5124 6000.

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Page last updated on: 23 Oct 2020