Centenary Hospital for Women and Children

Welcome to the Centenary Hospital for Women and Children (CHWC). 

We’ve made some changes to the way we deliver Women, Youth and Children health services to help slow the spread of COVID-19. You can find out more about what's changed on the Temporary changes page.

An early pregnancy and parenting support phone line has been established to support women with early pregnancy, maternal and child health, breastfeeding and emotional wellbeing concerns. You can call 5124 1775 from Monday to Friday, 8:30am to 5pm. Please leave a voicemail with your name, best contact number and reason for your call and a health professional will call you back within one business day.

For the latest information, please read the COVID-19 information for pregnant women fact sheet.

Latest news - Thursday 4 June 2020

Visitor restrictions – changes to take effect from Thursday 4 June 2020

Arrangements have changed for people visiting patients at Canberra’s health facilities. This notice updates the restrictions that were made in March of 2020.

The new visitor arrangements are as follows:

  • Up to two visitors per patient per day as long as there is only one visitor at any one time.
  • Admitted children aged 17 and under may have one parent or carer present at all times, with an additional visitor able to join them for up to one hour a day.
  • Women admitted for care related to birthing may have up to two support persons present.
  • This arrangement needs to be pre-planned with relevant midwifery and obstetric staff during antenatal care.
  • Ward visits following the birth of your baby are limited to two visitors per patient per day, however only visitor can be present at any one time to ensure social distancing.

The visitor policy will continue to be applied with compassion and common sense.

Compassionate exceptions to the visitor policy will continue to be determined on a case by case basis. These decisions will be made in consultation with the relevant clinical staff.

It is important to remember that social distancing principles still apply to all visiting the hospital.

Visitors must not enter if they:

  • are unwell with a sudden loss of taste or smell, a fever, cough, sore throat or shortness of breath;
  • have been overseas or on a cruise ship in the last 14 days; or
  • have been in close contact with a confirmed COVID-19 case in the last 14 days.

We also encourage visitors to contact their loved ones by calling them directly, instead of visiting. Wherever possible do not bring children with you and use the hand sanitiser when you enter the building.

Latest news - Thursday March 2020

To help slow the spread of COVID-19 and to keep our patients and staff safe, Canberra Hospital will be limiting the number of visitors at the hospital.
From Thursday 19 March 2020, patients must limit their number of visitors to one person per day.
If you have an appointment at an outpatient clinic, please do not bring anyone unless absolutely necessary and if this is the case please limit it to one person.
Restrictions can be challenging, and we understand each family’s situation is different. For exceptional circumstances we encourage families to speak to their family members nursing team for further advice.

Welcome to the Centenary Hospital for Women and Children (CHWC).

The hospital is located on the Canberra Hospital campus and offers a range of services for women, children and families. 

Visiting hours for parents and main carers is unrestricted. All other visitors are allowed between 6am and 9pm.

For afterhours access, please press the buzzer at the Centenary Hospital front entrance and security can let you in.

For more information on patient and general visiting hours and other general queries please contact the Canberra Hospital switchboard on 02 5124 0000.

Find us

We are located at the Canberra Hospital campus in Building 11, Corner of Gilmore Crescent and Hospital Road, Garran ACT 2605.

For transport options, please visit the Canberra Hospital Location page or access public transport

A drop off and pickup area is located outside the main entrance. This area is not for parking and should only be used to drop off patients before finding a longer-term parking space. 

The Canberra Hospital provides parking for visitors, carers, patients and staff.

Our building information factsheet has information to help you get around the hospital.

Hospital admission: maternity

Please call the birthing area or your midwife before you arrive at the hospital. It’s important to bring your maternity record booklet with you.

Hospital discharge

Hospital discharges occur at 10am daily. Your expected day of discharge is discussed with you on admission and updated daily according to your needs. It’s important you make transport arrangements before you leave.

Hospital hygiene

Washing your hands protects you and your child as well as the rest of the community. We encourage you to wash your hands often.

Hand rub is available at the entrance to each ward and room. Please comply with the visitor instructions on the door to their room or speak to our nursing staff.

Personal items

We don’t take responsibility for personal items. Please ensure the security of your belongings.

Please store all your personal items in your room locker to help our cleaners and ensure a safe environment.

You may use your mobile phone in the ward area but please be considerate of others.

Privacy and use of devices

We ask that you are mindful of the privacy and peace of all families.

While we understand that you may like to communicate with family and friends frequently, please have your phone on silent and speak quietly when talking on the phone.


Please do not include any other children, families or staff in any photos, videos or voice recordings without their consent.

Music and TV

Please use earphones if you are watching movies or listening to music on personal devices.

TV is available for free above each bed. We ask that you turn them off for rest period and at 8:30pm if you are in shared accommodation.

Meals and Refreshments

We offer a range of meals and refreshments while you are on the ward. A food menu is available each day for you to select meals for you or your child.

Vending machines are located near the lifts on Level 1, 2 and 3 of CHWC and outside the staff cafeteria on Level 3 of the Canberra Hospital.

The Ronald McDonald Family Room offers tea, coffee and light snacks. Please see Ronald McDonald House for more information.

The Canberra Hospital also provides other refreshment and shopping services. Please see Canberra Hospital facilities for more information.

Breastfeeding facilities

We encourage all mothers to breastfeed their baby where possible and can provide you with a breast pump if required.

We may also be able to refer you to a lactation consultant if you are experiencing breastfeeding issues.

Please ask a nurse for more information.

Aboriginal and Torres Strait Islander Liaison Service

The Aboriginal and Torres Strait Islander Liaison service provides support to Aboriginal and Torres Strait Islander patients and their family and carers.

Our service operates from Monday to Friday between 8:30am and 5pm. Please contact the Canberra Hospital switchboard on 02 5124 0000 to speak with a liaison officer.

The Wamburrang Room is a welcoming space for you and your family. The room is located behind the Cardiology reception desk at the Canberra Hospital on Level 3, Building 1.

Social Work

The Canberra Hospital offers social work services for children and their families. Please see Canberra Hospital services for more information.

Your Feedback

Your feedback ensures we continue to deliver high-quality and patient-centred care. If you would like to provide feedback on your experience at our hospital, please complete the Consumer Feedback Form.

Street Address
Building 11, Cnr Gilmore Cres &, Hospital Road, Garran ACT 2605
Page last updated on: 4 Jun 2020