Our Services

We provide advice and treatment for minor injuries and illnesses.

Our Walk-in Centres provide free access to treatment and health advice for one-off, minor injuries and illness. No appointment is needed.

We provide advice and treatment for minor injuries and illnesses.

This includes advice and treatment for:

• common illnesses, like cold and flu
• cuts, bruises, abrasions and burns
• strains and sprains
• skin conditions and rashes
• sinus infections (sinusitis) and tonsillitis
• ear infections – middle and outer (swimmer’s ear)
• mild gastroenteritis
• minor infections and wounds
• urinary tract infections
• scabies
• mastitis
• conjunctivitis
• minor limb fractures
• impetigo (school sores)
   

We also offer the following health services:

• removal of stitches and staples
• wound dressings
• emergency contraception
• ear wax removal
• chlamydia screening
• nail bed injuries
• blood glucose test
• sick or carer certificates (see our frequently asked questions for the difference between a medical certificate and a sick or carer certificate). 
   

We do not provide the following services:

• treatment of children under 2 years of age
• treatment for complex health conditions
• treatment following a motor vehicle accident
• treatment following an injury at work
• injections for chronic illnesses
• immunisations
• ongoing care and routine blood tests
• referrals to medical specialists
• refilling prescriptions
• medical certificates or Worker’s Compensation forms (see our frequently asked questions for the difference between a medical certificate and a sick or carer certificate).  

If you would like to provide feedback about our Walk-in Centres, please contact healthfeedback@act.gov.au