Our Services

Our Walk-in Centres provide free advice and treatment for various minor injuries such as:

  • common illnesses, like cold and flu
  • cuts, bruises, abrasions and burns
  • strains and sprains
  • skin conditions and rashes
  • sinus infections (sinusitis) and tonsillitis
  • ear infections – middle and outer (swimmer’s ear)
  • mild gastroenteritis
  • minor infections and wounds
  • urinary tract infections (male clients excluded as further investigations may be required – please see a GP)
  • scabies
  • mastitis
  • conjunctivitis
  • minor limb fractures
  • impetigo (school sores)
  • dental abscess.

We also offer the following health services:

  • removal of stitches and staples
  • wound dressings
  • tetanus injections
  • x-ray referral as indicated for injuries below the knee and shoulder
  • plastering/splinting for simple limb injuries
  • emergency contraception
  • ear wax removal
  • chlamydia screening
  • nail bed injuries
  • blood glucose test
  • sick and carers certificates (not medical certificates) – see our frequently asked questions to explain the difference between a sick certificate and a medical certificate.

We do not provide the following services:

  • treatment of children under 2 years of age
  • treatment for complex/chronic ongoing health conditions
  • treatment following a motor vehicle accident
  • treatment following an injury at work – due to worker’s compensation requirements - see a GP
  • work clearance certificates/letters for work/childcare
  • injections prescribed by a GP
  • ongoing care and routine blood tests
  • referrals to medical specialists
  • refilling prescriptions
  • medical certificates (we are able to provide sick and carer certificates - see our frequently asked questions for the difference between a medical certificate and a sick certificate.  

Your rights and responsibilities

It’s important you understand your rights and responsibilities as a patient to ensure you receive the best possible care.

For information on your rights and responsibilities as a health consumer at Canberra Hospital see the consumer involvement page.

Page last updated on: 12 Dec 2019