In a life threatening emergency dial Triple Zero (000)

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We are a community health based social work counselling and support service.

About this service

We are appointment-based social work service, rather than a crisis service.

We can assist you with:

  • counselling support for the emotional and social adjustments you may be going through, such as anxiety, stress and/or depression
  • information and advocacy for practical matters such as accommodation changes, transport, income and financial pressures
  • referrals that help to connect you with services and supports both within the health system and the community
  • understanding the impact your health condition is having on you and your family
  • counselling support for you as a carer
  • grief, loss and bereavement counselling.

Appointments can be face-to-face or by telephone. We can arrange home visits if you are unable to attend the community centre for any reason.

Who we care for

Our service is for ACT residents who are not receiving counselling or social work elsewhere.

The service is also for partners, family members, carers and others who may be affected by the health condition of their family member.

How to access this service

You can make an appointment by calling Central Health Intake on (02) 5124 9977.

With your consent, referrals can also be made by:

  • individuals - you or your family members
  • your GP, medical specialists or other health professionals
  • other community agencies and services in the ACT region.

What to expect

Central Health Intake (CHI) will make your first appointment with the relevant social worker when they receive your referral.

Where we’re located

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In the case of a life threatening emergency, dial Triple Zero (000).

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Contact us

Switchboard Canberra Hospital
(02) 5124 0000

International callers
+61 (2) 5124 0000

Switchboard North Canberra Hospital
(02) 6201 6111

International callers
+61 (2) 6201 6111

Switchboard other hospitals and services
(02) 5124 0000

International callers
+61 (2) 5124 0000

The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week